Snabble POS Platform

The Cloud Backend for an Orchestrated POS Ecosystem

The Snabble POS Platform serves as the mission-critical backend for your entire checkout infrastructure. Built on a rigorous API-first philosophy and MACH architecture, the software completely decouples complex business logic from your in-store applications—whether traditional tills, self-checkout (SCO), or mobile POS. Modernize your retail environment by replacing legacy systems with a high-performance, scalable infrastructure.

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What are the key benefits of the Cloud Backend for your POS landscape?

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Seamless Connectivity via API-First Strategy

The Snabble POS Platform integrates into your existing ecosystem through well-documented REST APIs. The software connects leading ERP systems, such as SAP or Microsoft Dynamics, in real-time. This flexible architecture allows for custom process adaptations without compromising the stability of your core systems.

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Reduced TCO
and Accelerated ROI

Our cloud-native approach significantly lowers the Total Cost of Ownership (TCO). The centralized architecture eliminates high maintenance costs for local on-site server hardware. Furthermore, the scalable licensing model ensures full cost transparency and a rapid Return on Investment (ROI).

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Rapid Deployment  
and Scalable Rollouts

The platform drastically reduces Time-to-Market for new store locations. IT teams can deploy new registers or features digitally and instantaneously. This centralized process eliminates the need for complex on-site technician deployments or local server installations.

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Agile Evolution 
through Microservices

The modular MACH architecture allows for precise adjustments to your business processes. Microservices encapsulate individual changes, ensuring they remain secure and do not jeopardize the overall system integrity. This granularity significantly reduces development costs compared to rigid legacy monoliths.

Unified Commerce
 through Centralized Data Streams

The Snabble POS Platform consolidates all transaction data centrally, providing it in real-time across your entire network. Our commitment to innovation has been recognized with the RETA Award in the "Top Supplier" category for three consecutive years.

 

Real-Time Synchronization

The platform synchronizes data between ERP, CRM, and POS systems within milliseconds. This ensures that loyalty programs recognize customers instantly across all channels. Furthermore, critical integrations—such as the Cloud-TSE (Fiscal Trust) by Deutsche Fiskal—are handled automatically in the background, ensuring seamless compliance.

Data-Driven Retail

The system feeds structured transaction data directly back into your analytics environment. This enables retailers to gain precise, cross-touchpoint insights into consumer behavior. This high-quality data foundation allows for a more sophisticated, evidence-based approach to inventory management and workforce planning.

Excellence in Checkout

High-speed processing leads to a measurable increase in customer satisfaction. Our high-performance cloud architecture reduces latency and wait times to an absolute minimum. Customers enjoy a consistent brand journey, whether they are at a traditional till, using self-checkout (SCO), or shopping via your app.

 

 

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Operations and Hosting: How the Snabble POS Platform Works

Maintenance-Free
SaaS Operations

As your service provider, Snabble assumes full responsibility for the end-to-end operation, monitoring, and maintenance of the infrastructure. Automated updates ensure your POS ecosystem remains at the highest security standards at all times, allowing you to reallocate internal IT resources to core strategic initiatives.

Edge Deployment
for Offline Resilience

Our edge deployment strategy ensures business continuity even during network outages. Transaction data is securely cached locally and automatically synchronized with the cloud once the connection is restored, guaranteeing a fail-safe checkout experience.

High-Performance Infrastructure

The platform is hosted on the Google Cloud Platform (GCP). Integrated load balancing and auto-scaling guarantee maximum availability and low latency, even during seasonal peak loads. This robust infrastructure ensures that your checkout processes remain high-performing 24/7.

Unified Pricing & Promotions Management

The platform seamlessly integrates your existing pricing and promotion engines into the checkout workflow. Alternatively, retailers can leverage the native Snabble Promotion Engine to deploy complex discount logic with ease.

Security & Compliance

Our architecture strictly adheres to Security-by-Design principles. All data streams are fully encrypted, and hosting in German-based data centers ensures full compliance with GDPR (DSGVO) and the highest standards of data privacy.

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One Platform.
Any Touchpoint.

The Snabble POS Platform powers all your in-store applications with unified business logic and a single source of data. This ensures absolute consistency across your entire retail footprint. Choose the frontends that best align with your specific digital strategy:
Snabble POS (Manned Checkout)

Snabble POS (Manned Checkout)

The intuitive Manned Checkout frontend for retail staff. This application transforms tablets or all-in-one terminals into high-performance checkout systems. Engineered for full offline resilience and zero maintenance, it ensures maximum uptime with minimal operational overhead. Learn more about the POS system.

Snabble POS (Manned Checkout)
Self-Checkout (SCO)

Self-Checkout (SCO)

Secure self-service terminals featuring the same UI logic as your manned checkouts. Reduce wait times by empowering customers with an intuitive self-scanning experience. Our SCO solutions are designed to mitigate shrink while ensuring maximum user-friendliness. Learn more about our SCO solutions.

Self-Checkout (SCO)
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MobilePOS and Queue Busting

Consult and transact directly on the sales floor with our mobile app for iOS and Android. Empower your staff to provide expert advice and close sales anywhere in the store. Our mobile POS solution seamlessly bridges the gap between service and checkout, running on enterprise-grade mobile devices. .Learn more about the Mobile POS.

MobilePOS and Queue Busting
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Scan & Go (App & SDK)

Put the checkout experience directly into your customers' pockets. Enable frictionless shopping by integrating our solution either as a standalone white-label app or seamlessly into your existing mobile environment via our comprehensive SDK.

Scan & Go (App & SDK)
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Grab & Go / 24/7 Stores

Implement cutting-edge autonomous retail concepts powered by Snabble’s robust infrastructure. The platform seamlessly orchestrates access control systems, computer vision technology, and automated payment processing into a frictionless shopping experience. This enables retailers to operate 24/7 formats efficiently without the need for on-site personnel.

Grab & Go / 24/7 Stores
POS Modernization

Strauss modernizes its POS ecosystem with Snabble

The workwear specialist leverages our cloud-native POS platform to accelerate checkout processes, further elevate the in-store customer experience, and streamline daily operations for its retail staff.

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Testimonials
from IT and Retail

"We chose Snabble because we needed a system capable of handling our complex requirements while remaining dynamic enough to be future-proof."
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Clemens Jaeger
Head of POS IT, Morawa
“The alignment of Snabble, tegut... teo, and our team under a single vision has led us to remarkable success.”
James+Sutherland
James Sutherland
Founder & CEO, Autonomo
“We are proud to offer our customers a modern and highly efficient shopping experience.”
BIRGIT ROHN
Birgit Rohn
CEO, TeeGschwendner
“The implementation of the mobile POS is already having a significant positive impact on our customers' shopping journeys.”
Peter Vogel
Peter Vogel
POS Specialist, Gebr. Heinemann
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FAQ: Frequently Asked Questions about the Snabble POS Platform

How do I integrate Snabble into my existing ERP system?

Technical integration is achieved through our open, fully documented REST APIs and GraphQL interfaces. This allows the platform to seamlessly integrate with all major ERP systems—such as SAP S/4HANA, Microsoft Dynamics 365, Oracle Retail, or GK—as well as proprietary in-house developments.

Technical Interface Details:

  • Data Format: Data exchange is based on standardized JSON formats to ensure maximum compatibility across your IT landscape.

  • Legacy Support: For older system environments, the platform also supports CSV-based batch imports.

  • Synchronization: Master data (items, pricing) and transaction records flow bidirectionally and—provided the ERP supports it—in real-time.

Go to API Documentation

Can custom features or proprietary developments be implemented?

Yes. Snabble provides custom functional enhancements as a fully managed service. We leverage the platform's Composable Commerce architecture to integrate your specific requirements seamlessly into the standard environment. Our team handles the technical execution across three distinct layers:

  • Logic Injection: Snabble integrates your external pricing algorithms or complex loyalty rules directly into the core business logic.

  • UI Extensions: Our developers implement custom workflows, guided prompts, or bespoke UI elements directly into the application's frontend.

  • 3rd-Party Services: We seamlessly connect specialized tools—such as AI-driven fraud detection or Identity Providers (IdP)—into your checkout process.

Am I free to choose my own payment service provider (PSP)?

Yes. The Snabble POS Platform follows a strict provider-agnostic philosophy. Retailers have full autonomy to decide whether they wish to maintain their existing contracts or migrate to a new provider. This offers you two strategic options:

  • Investment Protection (Bring Your Own PSP): The platform integrates your current provider (e.g., Adyen, Computop, Fiserv, VR Payment), allowing you to continue leveraging negotiated rates and existing hardware.

  • Provider Flexibility: You can switch PSPs at any time to take advantage of better terms or improved service quality. Because the Snabble payment logic is abstracted from the specific provider, transitions occur in the background without requiring costly or complex changes to the frontend applications.

How does cloud-based fiscalization (TSE) work?

Fiscalization is handled entirely digitally via API integration with certified Cloud TSE providers (e.g., Deutsche Fiskal). The process in detail:

  • Remote Signing: The platform transmits transaction data in real-time to the Cloud TSE, which generates the required legal signature before the receipt is printed.

  • Regulatory Compliance: The solution ensures full compliance with the German KassenSichV (CASH Security Ordinance) and guarantees standardized data exports according to DSFinV-K requirements.

  • Fail-Safe Mechanisms: In the event of a connectivity interruption, legally compliant fallback scenarios are automatically triggered, ensuring that your sales operations remain uninterrupted.

Does the infrastructure remain operational during cloud connectivity outages?

Yes. All mission-critical master data and pricing logic are replicated locally on the end device. This architecture guarantees business continuity without the need for manual intervention:

  • Seamless Fallback: The application detects connectivity drops instantaneously and transitions to offline mode with zero latency.

  • Full Functional Integrity: Staff can continue scanning items and processing transactions without interruption, as the core business logic is executed directly on the device (Edge Execution).

  • Automated Re-synchronization: The system stores offline transactions in an encrypted local cache and automatically synchronizes all data with the cloud once the connection is restored.

How does the Snabble POS platform support international scaling?

The Snabble POS Platform is already operationally proven across six continents, serving as a global backbone for international retail. The architecture utilizes native multi-tenancy management to securely scale complex organizational structures across borders.

  • Multi-Tenancy: The platform ensures a clean separation of data, users, and configurations by country, brand, or region within a single, unified system.

  • Centralized Localization: Administrators can configure languages, currencies, and regional formats for each specific tenant via the central dashboard.

  • Global Fiscal Compliance: Snabble integrates country-specific fiscal regulations and tax rates as modular components, tailored to the requirements of each target market.

How does the cost structure compare to the rest of the market?

Snabble operates on a transparent SaaS model that delivers a highly competitive cost structure. Due to our efficient headless architecture, Snabble’s Total Cost of Ownership (TCO) consistently outperforms both traditional legacy systems and common cloud-based competitors.

Our pricing is structured with full transparency:

  • Recurring License (OPEX): The monthly fee per touchpoint includes hosting, continuous updates, and platform evolution.

  • Tiered Support Levels: Pricing scales flexibly based on your organization's required Service Level Agreements (SLAs), such as 24/7 mission-critical support.

  • Managed Integration: Our team provides a transparent upfront calculation for the one-time technical integration into your existing system landscape.

Want to compare the numbers? We are happy to provide a detailed TCO analysis to benchmark Snabble against your current solution or other market offerings. Book an initial consultatio.

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Let Us Help You
Find the Perfect Solution
for Your Unique Requirements.

snabble-patrick-kruschinski
Head of Retail Consulting

Patrick Kruschinski

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Senior Business Development Manager

Jan Gehm

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Head of Project Management & Business Development

Nico Hoffmann

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