Sebastian Mancke
Sebastian founded Snabble in 2018 and owns platform, product and engineering. Before that, he spent 18 years leading technology teams in logistics, retail and eCommerce, at one point running a software development organization of 150+ people. He is the reason the platform is built the way it is: one codebase, high test coverage, no shortcuts. Father of four, calm under load — the two are probably related.
Patrick Queisler
Patrick has spent two decades building digital products: designer first, then product lead, helping grow a Bonn digital agency to a team of 100+ and building its eCommerce products along the way. At Snabble he owns the commercial side – sales, customer success, project delivery – and one principle above all of it: everything we build starts from customer value.
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Where this is going.
Checkout is disappearing. Customers pay where they stand, stores run around the clock without staff, and the register becomes one option among many instead of a bottleneck at the exit. At the same time, AI is moving into the store: fraud detection at self-checkout, demand forecasting, computer vision that recognizes products without barcodes.
Retailers will not adopt all of this at once, and they should not have to. Our job is to make each step available the moment it is ready for a store: on one platform, activated like a feature, without replacing the system underneath. The retailers we work with decide the pace. We make sure the platform is never the reason to wait.
